Terms of Service - BellaLingua Academy

Introduction and Acceptance

Welcome to BellaLingua Academy. These Terms of Service govern your access to and use of our website, educational services, and related offerings. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.

If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services following any changes constitutes acceptance of those changes.

Description of Services

BellaLingua Academy provides Italian language education services, including but not limited to:

• In-person and online Italian language courses
• Conversational practice sessions with native Italian speakers
• Cultural immersion programs and activities
• Business Italian instruction for professional development
• Culinary Italian courses combining language and food culture
• Educational materials and resources for Italian language learning

We strive to provide high-quality educational services, but the effectiveness of language learning depends on individual effort, commitment, and practice. Results may vary based on personal aptitude and dedication to the learning process.

Eligibility and Enrollment

Age Requirements

Our services are intended for individuals who are at least 18 years of age. If you are under 18 years old, you may only use our services with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms of Service.

Enrollment Process

To enroll in our courses, you may need to provide accurate and complete information, including your name, contact details, and payment information. You agree to:

• Provide truthful and accurate information during enrollment
• Maintain the accuracy of your information throughout your enrollment
• Notify us promptly of any changes to your contact information
• Be responsible for all activities that occur under your enrollment

Course Prerequisites

Some courses may have prerequisite requirements or recommended skill levels. It is your responsibility to ensure you meet any prerequisites before enrolling in a course. We may provide placement assessments to help determine the appropriate course level for your needs.

Acceptable Use Policy

When using our services and website, you agree to conduct yourself appropriately and refrain from:

Prohibited Activities

• Violating any applicable laws or regulations
• Harassing, threatening, or intimidating instructors or other students
• Distributing malware, viruses, or harmful code
• Attempting to gain unauthorized access to our systems or other users' information
• Using our services for any commercial purpose without our written permission
• Reproducing, distributing, or modifying our educational materials without authorization

Respectful Conduct

We expect all students to maintain a respectful and inclusive learning environment. Discriminatory, offensive, or disruptive behavior will not be tolerated and may result in removal from our programs without refund.

Class Participation

Students are expected to attend scheduled classes punctually and participate actively in learning activities. Repeated absences or disruptive behavior may affect your learning outcomes and program continuation.

Payment Terms and Fees

Course Fees

Course fees are listed on our website and are subject to change. All fees are quoted in ese Yen (¥) unless otherwise stated. Payment is due at the time of enrollment unless alternative arrangements have been made in writing.

Payment Methods

We accept various payment methods as indicated during the enrollment process. All payments are processed securely through third-party payment processors. By providing payment information, you authorize us to charge the applicable fees.

Refund Policy

Our refund policy is as follows:

• Full refund if cancellation occurs more than 7 days before the course start date
• 50% refund if cancellation occurs 3-7 days before the course start date
• No refund for cancellations made less than 3 days before the course start date or after the course has commenced
• Exceptions may be made for medical emergencies or other extraordinary circumstances at our discretion

Promotional Offers

Promotional discounts and special offers are subject to specific terms and conditions, which will be clearly stated at the time of the offer. Promotional pricing cannot be combined with other offers unless explicitly permitted.

Service Availability and Modifications

Service Uptime

We strive to ensure our website and online services are available at all times. However, we do not guarantee uninterrupted access and may need to suspend services temporarily for maintenance, updates, or unforeseen circumstances. We will make reasonable efforts to provide advance notice of planned maintenance.

Course Scheduling

Course schedules are subject to change based on instructor availability, enrollment numbers, and other factors. We reserve the right to reschedule classes, change instructors, or modify course content as needed. Students will be notified promptly of any significant changes.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of material changes that may affect your enrollment, but we are not liable for any modifications to our services.

Minimum Enrollment

Some courses require a minimum number of enrolled students to proceed. If minimum enrollment is not met, we reserve the right to cancel or postpone the course. In such cases, enrolled students will receive a full refund or the option to transfer to an alternative course.

Intellectual Property Rights

Our Content

All content on our website and in our courses, including text, graphics, logos, images, audio clips, video, data compilations, and software, is the property of BellaLingua Academy or its content suppliers and is protected by Japanese and international copyright laws.

License to Use Educational Materials

When you enroll in our courses, we grant you a limited, non-exclusive, non-transferable license to access and use course materials solely for your personal educational purposes. You may not reproduce, distribute, modify, create derivative works from, or publicly display our materials without our express written permission.

Student Work

You retain ownership of any original work you create during our courses. However, by participating in our programs, you grant us a non-exclusive license to use your work for educational and promotional purposes, with attribution when appropriate.

Trademark Notice

BellaLingua Academy and its logo are trademarks of our organization. You may not use these trademarks without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to our collection and use of personal information as described in the Privacy Policy.

We implement appropriate security measures to protect your personal information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or personal information you share with us.

Disclaimers and Limitations

To the fullest extent permitted by applicable law:

1. Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
2. We do not guarantee specific learning outcomes, language proficiency levels, or employment opportunities as a result of completing our courses.
3. We are not responsible for any technical difficulties, interruptions, or failures that may affect your ability to access our services.
4. We do not warrant that our services will be error-free, secure, or free from viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by law, BellaLingua Academy, its directors, employees, instructors, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage resulting from your use of our services
• Any damages arising from unauthorized access to or alteration of your data

Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid to us for the specific service giving rise to the claim during the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless BellaLingua Academy, its directors, employees, instructors, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms of Service, your use of our services, or your violation of any rights of another party.

Termination of Services

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe:

• Violates these Terms of Service or applicable laws
• Creates liability for us or other users
• Is harmful to other users, third parties, or our business interests
• Involves fraudulent or illegal activities

Upon termination, your right to access our services will immediately cease. Termination does not relieve you of any obligations incurred prior to termination, including payment obligations.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.

Before filing any legal action, we encourage you to contact us to attempt to resolve any disputes informally. We are committed to working with you to find a fair resolution to any concerns.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and BellaLingua Academy concerning your use of our services. These terms supersede all prior agreements, understandings, and communications, whether written or oral.

Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

BellaLingua Academy
Japan
Phone: +81-27-743-3185
Email: info@xerolipoint.com
Or use our contact form